If any part of your product becomes non-functioning or defective, we will repair or replace it with a fully-functioning item in the same or better condition. All warranty replacements are quality-checked and certified to be clean and fully-functioning, and come with the same guarantee as your original purchase.

This warranty does not cover cosmetic wear that doesn't affect the safety or function of your product. The warranty also doesn't cover dirt and scuff marks. This is ultimate, not badminton, and if you and your bag aren't showing a bit of wear, you're not going hard enough!

Further details:

  • Item(s) must be purchased from greatestbag.com.
  • Items must be returned within 30 days and include all packaging and contents.
  • Orders over 7 bags are not eligible for returns.
  • We do not refund shipping costs in either direction.
  • Please allow up to two weeks for refunds to be processed.

To report a defect, please contact us at info@greatestbag.com and attach photos of the issue.